Payment Methods
Ⅰ. Payment Methods
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Visa
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Mastercard
The amount shown on the checkout page will be the final price for the order.
We currently do not support cash on delivery, bank transfers, or cryptocurrency payments.
Ⅱ. Payment Security
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We take reasonable measures to minimize payment risks during the transaction process, including:
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Using TLS/SSL encryption to protect data during transmission.
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Payments are processed through third-party payment gateways that comply with recognized industry security standards.
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We do not store complete card numbers, expiration dates, or CVV codes.
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Despite these precautions, online payment systems may still carry inherent risks.
Ⅲ. Pricing and Transparency
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All prices include the Australian Goods and Services Tax (GST), customs duties, and clearance fees (DDP delivery).
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The product price, applicable taxes, and shipping costs will be clearly displayed on the checkout page.
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The amount paid at checkout is the final price, with no additional charges upon delivery.
Ⅳ. Payment Process
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Confirm your selected items, shipping address, and total order amount.
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Choose your preferred payment method (Visa or Mastercard).
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Enter the necessary payment details (card number, expiration date, and cardholder name).
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Submit and confirm your payment request.
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After payment is completed, an order confirmation will be sent.
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If the payment fails, you may try another card or contact customer support for assistance.
Ⅴ. Refund Policy
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If a refund is approved, the funds will be returned to the original payment method.
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The card used for the refund must remain valid.
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Refund processing and fund arrival time may vary depending on your bank or payment provider.
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If you do not receive the refund within a reasonable time, please contact your card issuer or reach out to our after-sales support team for further assistance.
Ⅵ. Contact Information
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Address: 7304 STRIPES CT, CHARLOTTE, NC, 28217-4050
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Contact Number: +1(229) 254-5089
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Email: order@roomflowz.com
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Service Hours: Mon-Fri, 9 am to 6 pm (Australia/Sydney, AEST/AEDT)