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General Data Protection Regulation

Ⅰ. Scope of Application

  • This policy applies to all interactions with the platform, including but not limited to:

    • Processing of personal information related to the products or services provided to Australian users.

    • Website, application, or customer support interactions.

  • Personal or household use is excluded from this policy.

Ⅱ. Core Principles

  • Legality and Transparency: Information collection and use are based on lawful and transparent principles, with appropriate notice to users.

  • Purpose Limitation: Information will only be used for specific and lawful business purposes.

  • Data Minimization: Data collection is limited to what is necessary for the purposes stated.

  • Accuracy: Reasonable measures will be taken to ensure the accuracy and timeliness of the information.

  • Retention Period: Information will only be retained for as long as necessary for business or legal purposes.

  • Security Measures: Appropriate technical and organizational measures will be taken to protect personal information.

Ⅲ. User Rights

Under the Australian Privacy Act, users have the following rights:

  • Request access to personal information held.

  • Request correction of inaccurate or incomplete information.

  • Request deletion or restriction of personal information where permissible by law.

  • Raise concerns or objections to specific data processing practices.

  • Requests can be submitted using the platform's publicly available contact details.

Ⅳ. Platform's Compliance Responsibility

  • The platform strives to process personal information in accordance with business needs and legal requirements.

  • Reasonable security measures, including encryption and access controls, are implemented to reduce risks.

  • Potential data security incidents will be evaluated and addressed as necessary.

  • The platform will maintain necessary records related to data processing activities and take other measures as required by applicable laws.

Ⅴ. Cross-border Data Processing

  • In some cases, personal information may be stored or processed outside of Australia.

  • If this occurs, reasonable measures will be taken to ensure the information is protected according to applicable privacy laws and security standards.

Ⅵ. Regulatory Oversight and Compliance Consequences

  • Privacy compliance is monitored by relevant regulatory authorities in Australia.

  • Violations of privacy laws may result in investigations, corrective actions, or other legal consequences, depending on the nature and severity of the violation.

Ⅶ. Importance of Compliance

  • For Users: Helps users better understand how their personal information is used and builds trust in online services.

  • For the Platform: Reduces compliance and legal risks while enhancing credibility and long-term operational stability.

Ⅷ. Contact Information

  • Address: 7304 STRIPES CT, CHARLOTTE, NC, 28217-4050

  • Contact Number: +1(229) 254-5089

  • Email: order@roomflowz.com

  • Service Hours: Mon-Fri, 9 am to 6 pm (Australia/Sydney, AEST/AEDT)